November 2025 brought a visible interface refresh to Solar Proof alongside behind-the-scenes accuracy work. This update made credits and account management clearer, improved shading and design accuracy, and strengthened billing, support and reliability. Here's everything that shipped, grouped by area, with what each change means for your solar business.
What changed in the Solar Proof November 2025 update?
In short: a refreshed interface with a new credits system and clearer account and credit-transaction views, shading improvements with panel-comparison linking for more accurate estimates, and a batch of billing, user-management, audit-logging and support fixes. Each is detailed below.
What's new in the interface and credits system?
- Refreshed interface with a new credits system — a cleaner, modernised interface paired with a rebuilt credits system makes it easier to see your balance and how credits are used. Less hunting, more clarity.
- Upgraded account page & clearer credit transactions — the account page has been redesigned and the credit-transactions section now shows a clear, itemised history of every credit movement. See and manage your credits and account at a glance.
How is design and production accuracy improved?
- Shading improvements — refined shading analysis produces more realistic production estimates by better accounting for obstructions across the day. More accurate, defensible energy estimates on every proposal. See how estimates are built in how Solar Proof calculates energy production.
- Panel comparison tool linking — the panel comparison tool is now linked into the design flow, so you can weigh up panel options without leaving your work. Easier side-by-side panel comparisons while you design. Related: combining PV array groups for performance.
What reliability and support improvements shipped?
- Billing portal fixes — corrections to the billing portal make managing payments and invoices more dependable. Fewer billing hiccups.
- Add-user fixes — adding team members now works smoothly, so you can get new users into the platform without friction. Faster, reliable team onboarding.
- Improved audit logging — more detailed audit logs give you a clearer record of account activity and changes. Better visibility and accountability.
- Support ticketing system — a new support ticketing system gives you a clear, trackable path to get help. A single, reliable place to raise and follow issues.
Frequently asked questions
How do I see my credit transactions in Solar Proof?
The upgraded account page includes a clearer credit-transactions section that shows an itemised history of every credit movement, so your balance and usage are easy to track.
Does Solar Proof account for shading in production estimates?
Yes. The November 2025 update improved shading analysis so production estimates better account for obstructions throughout the day, making energy figures more accurate.
How do I get support in Solar Proof?
A new support ticketing system gives you a clear, trackable way to raise issues and follow their progress.
